Refund policy

 - WE DO NOT OFFER REFUNDS. WE ONLY OFFER EXCHANGES ON STOCKED ITEMS. SALE ITEMS, DIGITAL DOWNLOADS AND CUSTOM DESIGNED ITEMS ARE FINAL SALE.

EXCEPTION: All personalized items can only be exchanged if an error has been made on our part or the item(s) is defective upon receipt.

- Returned merchandise must not show any signs of wear, and must be returned with all of its original packaging.  If the item is not returned in its original condition, the buyer is responsible for any loss in value.

- ALL SALES FINAL on sale items, accessories, and custom items. No exceptions. Do not attempt to exchange these items.

- Any exchange requests must be completed within 5 days from the time that your order was marked delivered on the tracking. EXCEPTION: Christmas gift giving. We will try to be flexible around the holidays.

- Return shipping costs are the buyer’s responsibility. This means you purchase the shipping to return an item to us and then remit payment to have an exchanged item ship back to you.

- If you have received a product that is DEFECTIVE, contact us at sales@stockshowgear.com with a photo of the defect within 5 days from the time that you receive your order. Do not contact us on Facebook or by text.

- Stock Show Gear is not responsible for normal wear and tear of products after use. 

- We reserve all rights to refuse exchanges.

EXCHANGE

If you wish to exchange your item for another product, you can follow the instructions below. 

  1. Please ensure that all of our previous mentioned terms and conditions are met.
  2. Contact us VIA EMAIL at sales@stockshowgear.com and let us know what product you would like in exchange so we can verify the availability of the product. Please reference your order number when contacting us. Store credit will ONLY be offered to in-store returns, NOT internet returns. Internet returns must select an exchange item of equal value.
  3. Once you receive approval to return an item, package the item securely and ship it back to the address below. You can choose any shipping carrier you prefer, but please include adequate insurance in the event that the package is lost or damaged.

    Stock Show Gear
    Attn: Product Return
    365A N Greenhill Rd.
    Mt. Juliet, TN. 37122

Stock Show Gear does not accept cancellations. 
Contact us if you have any problems with your order.